What is the Account Information page?

Your Account Information page is a central hub where you can manage your linked game accounts, view your purchase history, and update your personal information.

Contents

Navigating Account Information
Managing Linked Accounts
Notices
Profile Settings
Signing Out of All Devices
Preferences & Notifications
Payment Method & Order History
Address Book
Signing Out

Navigating Account Information

1. Navigation Menu
2. Link Status

PC Layout:

Smartphone Layout:

Managing Linked Accounts

You can view the link status of your Cygames accounts and unlink them from Account Information.
(List of Compatible Titles)
(How to Link an Account)

Checking Link Status

Supported games and services will be categorized into Linked and Unlinked accounts.

Unlinking an Account

Select the arrow next to the account you wish to unlink, then select Unlink.

Some accounts cannot be unlinked from the Account Information page and must be unlinked through the game or service itself.
Important: Some Cygames ID features and exclusive offers will become unavailable once an account is unlinked.
Relinking: If you wish to reconnect an account later, you must reinitiate the process from the game or service itself.

Notices

Notices from Cygames ID can be viewed here.

Profile Settings

In this section, you can manage your login credentials and connected platforms.

Changing Your Email Address

Your registered email is used for signing in and receiving notifications regarding purchases and more.

1. Go to Profile and select Email.

2. Enter your new email address and select Send Verification Email.

3. Locate the email titled "[Cygames ID] Verification Code." Enter the code in the text box and select Verify.
Didn't receive the code? Please refer to our support page. (Not Getting Emails from Cygames ID?)

4. A confirmation message will appear once the change is successful.

Language Settings

You can choose the language you would like to receive email notifications and other notices from Cygames ID in.

Country/Region & Birthdate

Country/Region: Select your residence.
Note: You may be asked for additional info based on your region. This setting can only be updated once per year.

Birthdate: This information is set during registration and cannot be changed.

Linking Third-Party Accounts

You can link multiple platforms (Google, Apple, Steam, Epic Games, etc.) to a single Cygames ID for easier access.
To link additional accounts, select Link next to the desired platform.
If you have linked multiple third-party accounts, you can switch between them when signing in.
To switch accounts, sign out of your current session and sign back in using the alternative platform.
Important: A single third-party account cannot be linked to multiple Cygames IDs.
If you sign in using a third-party account that isn't already linked, a new Cygames ID will be created automatically.

Unlinking Third-Party Accounts

To remove a platform's access, select the Unlink button next to the relevant account.

Signing Out of All Devices

If you lose a device or want to ensure your account is secure, you can sign out of all devices at once.

1. Select Security from the Account Information menu.

2. Select Sign Out of All Devices.

3. Review the confirmation prompt and select Sign Out of All Devices.

4. Select Sign Out.

5. You will be redirected to the Sign In screen with the message "You have been signed out of all devices" upon successfully signing out of all devices.

Preferences & Notifications

To stay updated on news and offers, go to Notification Settings and toggle Mail Notifications on.
You can change this setting at any time.

Your settings will be saved once the "You've successfully updated your email settings" message appears.

If you see the message "Email Registration Incomplete," you must first add a valid email address to your profile before you can enable notifications.

Payment Method & Order History

You can register your credit card for faster purchases on the WebStore.
Once registered, your credit card information will be automatically filled in during checkout. (Japan only)

Order History

You can confirm your Cygames WebStore order history and subscription history. (About Order History) (About Subscriptions [Japan only])
You can also confirm ticket history purchased through Cygames Events. (About Event Tickets [Japan only])

Address Book

You can register delivery addresses in your address book.

1. Select Address Book from the Account Information menu.

2. Select Add New Address.

3. Enter the required information and select Save.

4. Your address will be registered in your address book.

Signing Out

Standard Sign Out: Select Sign Out at the bottom of the Account Profile menu.

To sign in again, you can do so using the Sign In button at the top of the page or via the Sign In page.

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