If you wish to permanently close your Cygames ID account, please follow the steps below.

How to Close Your Account

1. Access Your Account Profile

Select Profile from the Account Information menu.

2. Select Close Your Account

Select "Close Your Account" at the bottom of the menu.

3. Review the Notice & Select Reason

In order to close your account, you will need to agree to the notice and provide a reason for cancellation.

Carefully read through the notice and check the box marked "I Agree" to confirm you understand.

Under Reason for Closing Account, select the option that best describes why you are leaving.

Please provide any additional feedback in the text box (optional). Select Continue.

Review the final confirmation screen, and select Yes to complete the process.

Important Notice

Once your account is closed, your registered personal information will be permanently deleted, and all third-party accounts (Google, Apple, etc.) will be unlinked.
All game accounts will be automatically unlinked from your Cygames ID during this process.
Some accounts must be unlinked manually before your account can be closed.
Our support team will be unable to answer messages regarding your account information once the deletion is complete.
If you wish to create a new Cygames ID using the same email address or third-party account, you must wait three days after the deletion has been processed before you can register again.

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