My order status is listed as "Processing" and my purchase still hasn't gone through. – User Support | Cygames ID

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My order status is listed as "Processing" and my purchase still hasn't gone through.
Can I cancel orders?
About the Cygames WebStore
I can't purchase any Shadowverse: Worlds Beyond items on the Cygames WebStore.
The items I bought through Cygames WebStore aren't showing up in the game.